Reviewer:
Owen Wahome Wanyeri
Phone: +232 33 569215
Email: owanyeri@sl.goal.ie
Designation:
Clinical Trials Operations Coordinator
Institution:
GOAL Sierra Leone
Address:
6 The Maze, off King Street, Freetown, Sierra Leone
Review
We have been using New-Tech Engineering service for over four years now and their service performance is beyond our
expectations. Their communications during contracted periods are timely and accurate and always meet or exceeded our
specifications and would be willing to provide suggestions and ideas on latest industry trends.
Surprisingly, New-Tech Engineering has always completed task before the agreed deadline and we have never
encountered any problem during implementation of contracts.
On a scale of 1-5, I will give them;
5- for reliability
5- for quality of service. Consistently conformed or exceeded the requirement.
5- for Lead time
5- for attitude toward customers service and complain and 5 for company overall
performance.
We are very satisfied with their service and we look forward towards renewed partnership. I will absolutely
recommend their services to any institution.